We hold ourselves to strict hardware, network, and power availability commitments to keep your Minecraft community online.
PGHost guarantees a minimum of 99.9% monthly uptime for physical host machines, redundant power supplies, and internal datacenter routing. Planned maintenance windows are announced at least 48 hours in advance via our Discord and status page.
We guarantee that our host physical CPUs are never oversold. Your server is allocated dedicated compute shares so that under normal gameplay conditions (within standard entity limits and vanilla chunk generation), your server maintains 20.00 TPS.
Our 100 Gbps Anycast protection automatically mitigates volumetric Layer 3/4 SYN floods, UDP amplification, and Minecraft query packet floods within < 500ms of detection without dropping connected player sessions.
If our host uptime drops below 99.9% in any calendar month due to an unannounced outage, affected server owners are entitled to service credit equal to 10x the duration of the outage applied to their next invoice.